Australia’s largest BMX store is Findify’s latest Neto client with Personalized Search and Recommendations

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An award-winning retailer, LUXBMX is a top BMX and Streetwear store owned by BMX enthusiasts, for BMX enthusiasts. 

Founded by Mitch Wood and Evan Jaques in 2010, LUXBMX first opened in a little back alley in an almost century-old building in Brisbane. The business thrived in this small but central location, and in just 5 years Mitch and Evan realized they needed to move to bigger premises. 

The company was ranked 18th in the annual SmartCompany Smart50 list of the fastest growing small/medium sized businesses in Australia, and it is now the largest BMX store in the entire country. 

Today, the store has also developed a huge online presence, shipping more than 10k BMX race and freestyle parts to destinations worldwide, while also offering custom builds and clothing items. 

“LUXBMX is still constantly progressing and changing, whether it be with the latest BMX products, regular events in Brisbane or improvements to the shop,” said a spokesperson from the store.

Indeed, the most recent development in LUXBMX’s world can be found it it’s recent integration with Findify, a leading site search and personalization software provider which provides solutions designed to improve search, upsell, and cross-sell functionalities for online retailers. 

Following a recent integration with this ecommerce tool, Findify’s Personalized Search and Recommendations solutions are now live on LUXBMX’s Neto-powered site.

Findify’s autocomplete functionality in action on LUXBMX’s web store

What is Personalized Search?

Personalized Search enables online customers to find their preferred items quicker and easier. Search queries will have auto-complete options, while advanced spelling tolerance will ignore spelling mistakes and also provide instant results while typing. 

This solution ensures retailers are always displaying the most relevant products, by re-ordering them using a personalization algorithm. It also serves to nudge search behaviour through “inspirational search” – displaying trending searches and trending products. 

What are product Recommendations?

Findify’s Recommendations solution identifies hot sellers, recently viewed items, and newest products. This ecommerce tool allows retailers to maximize their online store’s upsell and cross-sell capabilities without having to manually curate the products shown.

This solution, as with Personalized Search, also include access to advanced search analytics which enable merchants to better understand the behaviour of their shoppers, giving them access to extremely valuable, and actionable, insights. 

Findify Recommendations solution in action on LUXBMX’s home page

Findify CEO welcomes further Neto collaboration

Philip Nobel, CEO of Findify, recently welcomed LUXBMX to the growing Findify client family. 

“It’s great to see another unique, motivated, and hard-working client from Australia, and from the fantastic Neto platform, joining us,” he said.

“We have been expanding in the Australia recently, welcoming businesses like Shopping Express and F1Moto as new clients from that region recently. We’re delighted to add LUXBMX to that ever-expanding list, and look forward to working with them to increase their online offering far into the future.”
For more information on Findify’s powerful ecommerce tool, which includes personalization software and solutions such as Personalized Search, Smart Collections, and Recommendations, book a demo here.

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